Our Top 20 Philosophies – By founder Mr. John Lau
A business cannot be managed passively and left to fate.
Success is a product of hard work, shrewd thinking and dedication.
Set a goal, make a plan and see it through.
Have the courage to try new things and test the market. Only through innovation can one find the key to success.
The more we accomplish, the more we gain. Be clear when to reward, and when to punish.
One should have a sense of responsibility, accountability and take ownership of all matters which affect the business of the company.
Deal with the issue, not the person.
Keep ears open to opinions on matters, not people. Make judgments based on what one sees, not what one hears.
95% of what the eyes can see is real. 95% of what the ears can hear is illusion.
Discovering a problem is half the work. Only after using sound judgment and careful analysis to solve the problem is the task complete.
Do not give a thousand reasons why a goal cannot be achieved. Instead, find the solution that will allow us to achieve the goal.
We should shoulder the responsibility for all the decisions we make.
We are accountable for all opinions that we have accepted and made our own.
In the endeavours we must first plan and think out the options to ensure that it is done correctly the first time.
Customers are old friends.
Issues need to be assessed from all angles.
Think more than one step ahead, and include all possible variables when planning.
The demands of work are different from the demands of study. Where 60% might be passing grade and 80% a distinction at school, at work even 99% is a failure. Only 100% is good enough.
Independent thinking is crucial. Do not second-guess what one’s superior may think before formulating one’s own opinions.
There are only things that have not been thought of. There is nothing that cannot be done.